Privacy Policy

Information according to § 13 TMG

Name and address of the controllers:

Wöllhaf Retail GmbH
Legal representative: Jörg Rösemeier
Airport Berlin Tegel
13405 Berlin

Tel: +49 30-41014558
E-mail: info@woellhaf-retail.de

Name and address of the privacy officer company:

Columbus-Consulting
Dr. Inge Rötlich
Mahdentalstr. 82
71065 Sindelfingen

Tel: +49 7031-418090
E-mail: datenschutz@woellhaf-airport.de

General information on data processing

We, Wöllhaf Retail GmbH, take the protection of your personal data very seriously and strictly adhere to the rules of the data protection laws. The trust of our customers is important to us. Protecting customer data and using it only in the way our customers expect from us is our highest priority. Therefore, it goes without saying that we comply with the legal provisions on data protection. Furthermore, it is important to us that you always know when we store which data and how we use them. We treat your data confidentially according to the BDSG and the Telemediengesetz.

Since this data enjoys special protection, it is only collected by us to the extent technically necessary.

The following statement gives you an overview of how we guarantee this protection, what information is collected during your visit to our website and for what purpose this data is used.

We will collect, process and store your personal data exclusively for processing inquiries and, if necessary, for processing orders / contracts. Only if you have given your consent separately in advance will your data also be used for further, precisely defined purposes.

The use of our website is generally possible without providing personal data. As far as on our sides personal data (for example name, address or e-mail addresses) are raised, this takes place, as far as possible, always on voluntary basis.

The personal data that you provide to us via a website or by e-mail (e.g. your name and address or your e-mail address) will only be processed for correspondence with you and only for the purpose for which you have made the data available to us.

We assure you that we will not pass on your personal data to third parties without your express consent, unless we are legally obliged to do so. All personal data will only be stored as long as it is necessary for the stated purpose (processing of your inquiry or processing of a contract).

In addition, we will use this data for occasional offers to you to inform you about new products or services and other services that may be of interest to you.

You are of course entitled to object to this use of your data at any time.

Pseudonymised use of the website

As a matter of principle, you can visit our Internet pages without providing us with personal data. Pseudonymised usage data are not combined with the data of the bearer of the pseudonym. Pseudonymous user profiles are not created.

Special functions of the website

Our site offers you various functions for the use of which we collect, process and store personal data. Below we explain what happens to this data:

contact
On our website there are some places where you can send us information by e-mail.
We will only store and use this data to process your enquiries. After processing the request or after the end of the legal retention periods, the collected data will be deleted.

application
E-mails for applications will be treated confidentially by us and will only be processed by the employees concerned.
The transmission of this data is not encrypted.

processing of data outside the EU
We do not process any data outside the EU.

Information about the use of cookies

We use cookies on various pages to make your visit to our website attractive and to enable the use of certain functions. Cookies’ are small text files that your browser can store on your computer. The process of storing a cookie file is also called’setting a cookie’. You can set your browser to inform you about the setting of cookies, to decide on acceptance on a case-by-case basis or to generally accept or exclude the acceptance of cookies. Cookies can be used for different purposes, e.g. to recognize that your PC has already had a connection to a web offer (permanent cookies) or to store last viewed offers (session cookies). We use cookies to provide you with increased user comfort. However, our partner companies are not permitted or it is technically impossible for the partners to obtain, process or use personal data via our website using cookies. Most of the cookies we use are deleted from your hard disk at the end of the browser session (session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (permanent cookies). The way we use cookies does not create any disadvantages or risks for you. In order to use our convenience functions, we recommend that you accept cookies for our website.

Analytic Tools

Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. (“Google”).

Google Analytics also uses “cookies”, which are text files placed on your computer, to help analyze your website-using behavior. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there. The IP address transferred by your browser in the context of Google Analytics is not merged with other Google data. Our website uses Google Analytics with the function IP anonymization. This shortens the IP addresses for further processing. Only in exceptional cases, the full IP address is transferred to a Google server in the US and shortened there. On our behalf, Google uses this information to evaluate your use of the website, to compile reports on website activities and to provide us with other services relating to the use of the website and the Internet.

Art. 6 Para. 1 lit. f GDPR constitutes the legal basis for the processing of personal data, as well as an agreement on processing within the meaning of Art. 28 GDPR. We use Google Analytics to analyze and regularly improve the use of our website. Using theses analyses, we can improve our offer and make it more interesting for you. Pursuant to Art. 13 Para. 1 lit. d GDPR, we are herewith informing you as a user that this is in our legitimate interests.

As a user, you can erase cookies that have already been set by Google Analytics in your Internet browser at any time. You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that in succession, you may not be able to use the full functionality of our website. You can also prevent Google from collecting the website related data (including your IP address) and from processing this data by downloading and installing the browser plug-in available here.

More information on Google Analytics and their data privacy statement:
https://support.google.com/analytics/answer/

Data security and data protection, communication by e-mail

Your personal data will be stored by taking all technical and organizational possibilities in such a way that they are not accessible to third parties. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send information that requires a high level of confidentiality by mail.

Our data protection officer is available to answer any data protection questions: datenschutz@woellhaf-airport.de

Revocation of consents – data information and change requests

According to the Federal Data Protection Act you have a right to free information about your stored data as well as if necessary a right to correction, blocking or deletion of these data. Your data will be deleted if there are no legal regulations to the contrary. You can revoke your permission to use your personal data at any time. You can send requests for information, deletion and correction of your data and suggestions to the following address: datenschutz@woellhaf-airport.de

Website-Contact